This Privacy Policy delineates the manner in which Satus.dev ("we", "us", "our") collects, processes, uses, and safeguards your personal information when you avail of our cutting-edge audio intelligence services. We are committed to respecting your privacy and ensuring the highest level of data protection, in accordance with the General Data Protection Regulation (GDPR).
We collect two primary types of information: User Data and Job Data. User Data includes details such as your name, email address, and other account-related information. Job Data encompasses audio files, text data, and other information required to perform our services, including transcription, summarization, diarization, chapterization, disfluency, and profanity tagging. We may also collect technical data, such as IP addresses, device information, and usage statistics, to enhance our service delivery.
We process your data primarily to provide our services, improve them, and maintain their security. This processing is necessary for the performance of the contract between you and us. We also process data for other legitimate interests, such as marketing and business development, unless those interests are overridden by your rights and interests. We will always ask for your consent before processing your data for purposes not covered by this policy.
We retain processed data for a period of 24 hours, after which it is permanently deleted from our servers. We retain your User Data for as long as your account remains active, or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
We employ robust security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction. Despite these measures, we cannot guarantee absolute security, as no method of digital storage or transmission is 100% secure.
We may leverage third-party services or APIs in data processing. These entities have their own privacy policies, which we encourage you to review. We do not control, and are not responsible for, the privacy practices of these third parties.
Under GDPR, you have the right to access, rectify, erase, restrict processing of your data, object to processing, and exercise data portability. You also have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. To exercise these rights, please contact us using the details provided in Section 9.
We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, with an updated effective date. We encourage you to periodically review this policy. Your continued use of our services after any change will constitute your acceptance of such changes.
Should you have any inquiries, requests, or concerns related to this Privacy Policy, please contact us at: support@satus.dev
By using our services, you confirm that you have read, understood, and agreed to be bound by this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our services.
This Privacy Policy is effective as of October 1, 2023.